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To Speak or Not to Speak? That is the Question.

September 26, 2012

Daily ReadDo you know when to speak?

Most bosses automatically take the lead at meetings, presentations, interviews or announcements, but is the boss always the right one to talk? Perhaps someone else should be speaking instead? Just because the boss is “in charge” doesn’t always mean they are the right one to be leading a discussion. Here are a few tips to help you decide:

Delivering Good NewsNot the Boss – Everyone already knows you were in charge, so let someone else get the glory. Pick an employee who played a key role, someone who could use some public appreciation and let them celebrate the accomplishment. This helps value the team efforts.

Delivering Bad NewsAlways the Boss – Regardless of who made the mistake, the boss must deliver it to the employees, team, customers or clients. Model the behavior you want your employees to have.

No News to DiscussNo one speaks – Calling meetings when “there’s really not much to discuss” is a waste of everyone’s time.  If there are no decisions or plans or actions to discuss, cancel the meeting.

What gets said is important, but who says it can make a bigger difference to the people who matter most, the employees.

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